Forum Discussion

MK8's avatar
MK8
Just joined
23 days ago

verification of a sales person

hi

 had visit from Molly Jenkins [MOD EDIT: contact number removed] and like to go ahead with virgin internet

before i do, please can you verify she is a genuine virgin sales person?

thanks

7 Replies

  • Hello MK8,

     

    Thanks for posting in regards to a recent visit from a sales advisor and the offer, we appreciate you wanting to ensure everything is legitimate and we can confirm we have a Molly Jenkins employed as a field sales advisor.

     

    To progress this we would recommend following the advice offered by the agent as we can't arrange accounts via the forums.

  • Client62's avatar
    Client62
    Alessandro Volta

    Be careful. 

    Door sales and buyers remorse go hand in hand.

    • Cardiffman282's avatar
      Cardiffman282
      Wise owl

      As per Client62. Ensure you have everything confirmed via email or text before agreeing anything face to face as misunderstandings frequently occur. The usual 14 day cooling off period still applies mind you. 

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team

      Hey Client62, thank you for reaching out and we are sorry to hear you feel this way about out sales agents.

      They will all carry a Virgin Media O2 ID card and will be in uniform, any other questions please do let us know.

       

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Look through this forum and read the posts from people who have not received the contract terms promised by sales staff. Check carefully that the written contract you receive is exactly what you wanted.