Forum Discussion

TRoberts's avatar
TRoberts
Joining in
3 months ago

Unable to save parental control settings.

Hi,

Please can somebody help. I have tried on multiple occasions to switch parental controls on, on my router via the app and Web browser. Just keeps coming up with a error message. 

4 Replies

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  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    3 months ago

    Hi TRoberts 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear you are having issues with parental controls. So that we can assist you, we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina

    • Tercio's avatar
      Tercio
      Joining in
      2 months ago

      I have the same problem. It has been like this forever.  Am you help. 

      • Beth_G's avatar
        Beth_G
        Icon for Forum Team rankForum Team
        2 months ago

        Hi Tercio

        Thanks for your post, welcome to the Community Forums.

        Sorry to hear you're experiencing the same issue with your parental controls. I'll be happy to take a look.

        I've sent you a message.

        Thanks,

  • legacy1's avatar
    legacy1
    Alessandro Volta
    3 months ago

    use a Parental Control Browser

    https://windowsreport.com/best-browsers-parental-controls/