Forum Discussion

Cloudy_1's avatar
Cloudy_1
Joining in
2 years ago

Specific legitimate website does not load.

Cannot access Skipton Building Society for intermediaries website on wifi but can on mobile data (Vodafone).  So it has to do with Virgin.  Site address: https://www.skipton-intermediaries.co.uk/

Any solutions?

16 Replies

  • Seems to be working fine for me.

     

    Are you on a Windows PC? Can you open a command prompt and type in:

    nslookup www.skipton-intermediaries.co.uk 

    It should tell you the IP address your computer is attempting to reach. Should be 195.92.53.9

     

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta

    I can access the webpage but a trace route times out.

    C:\>tracert skipton-intermediaries.co.uk
    
    Tracing route to skipton-intermediaries.co.uk [195.92.53.9]
    over a maximum of 30 hops:
    
      1     1 ms     1 ms     1 ms  192.168.0.1
      2     *        *        *     Request timed out.
      3    11 ms     8 ms     8 ms  haye-core-2b-ae36-650.network.virginmedia.net [80.3.178.221]
      4    12 ms     9 ms     9 ms  haye-core-2a-ae1-0.network.virginmedia.net [80.3.176.177]
      5     *        *        *     Request timed out.
      6    12 ms    15 ms     9 ms  aor.uk-lon03a-ri1.network.virginmedia.net [62.254.42.174]
      7     *        *        *     Request timed out.
      8    10 ms     8 ms    10 ms  uk-lon01b-ri1-ae-25-0.aorta.net [84.116.136.102]
      9    12 ms    15 ms    12 ms  ae49-xcr1.ltw.cw.net [195.2.14.221]
     10    15 ms    19 ms    29 ms  ae8-xcr1.man.cw.net [195.2.9.98]
     11    18 ms    22 ms    31 ms  195.89.100.54
     12     *        *        *     Request timed out.
     13     *        *        *     Request timed out.
     14     *        *        *     Request timed out.
     15     *        *        *     Request timed out.
     16     *        *        *     Request timed out.
     17     *        *        *     Request timed out.
     18     *        *        *     Request timed out.
     19     *        *        *     Request timed out.
     20     *        *        *     Request timed out.
     21     *        *        *     Request timed out.
     22     *        *        *     Request timed out.
     23     *        *        *     Request timed out.
     24     *        *        *     Request timed out.
     25     *        *        *     Request timed out.
     26     *        *        *     Request timed out.
     27     *        *        *     Request timed out.
     28     *        *        *     Request timed out.
     29     *        *        *     Request timed out.
     30     *        *        *     Request timed out.
    
    Trace complete.
    
    C:\>
    • Tudor's avatar
      Tudor
      Very Insightful Person

      Can access site ok, but trace route also times out. That’s to be expected with a financial institution for security.

    • Cloudy_1's avatar
      Cloudy_1
      Joining in

      It was loading ok 10 days ago.  Doesn't time out when not on Virgin wifi.

       

  • 用心棒's avatar
    用心棒
    Very Insightful Person

    To rule out the site operator blocking your IP Address open the Terminal app on macOS and type the following command:

    curl -I https://www.skipton-intermediaries.co.uk

    and redact any personal information before posting the resulting output here.

    An example of curl output:

    # curl -I https://www.skipton-intermediaries.co.uk/
    HTTP/1.1 200 OK
    Cache-Control: no-cache, no-store
    Pragma: no-cache
    Content-Length: 20908
    Content-Type: text/html; charset=utf-8
    Expires: -1
    Server:
    X-Content-Type-Options: nosniff
    Referrer-Policy: same-origin
    Permissions-Policy: accelerometer=(), camera=(), geolocation=(), gyroscope=(), magnetometer=(), microphone=(), payment=(), usb=()
    X-ASPNET-VERSION:
    Date: Wed, 10 Jan 2024 [redacted]
    Strict-Transport-Security: max-age=31536000; includeSubDomains

    -- 
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  • They could block based on user agent. Which is why I wouldn't have recommended sending HTTP requests to a bank's web server using curl.

    • 用心棒's avatar
      用心棒
      Very Insightful Person

      asim18 wrote:

      They could block based on user agent. Which is why I wouldn't have recommended sending HTTP requests to a bank's web server using curl.


      Possible but not borne out by my experience of using curl against site; it seems likely that simple troubleshooting steps will fail to trip the site's safe guarding precautions against malicious activity.