Forum Discussion
- Cardiffman282Trouble shooter
It seems to have been effectively broken for about two years. See the following thread for some history and workarounds https://community.virginmedia.com/t5/Switched-On-Families/Online-Security-not-saving-Sorry-the-changes-you-made-were-not/td-p/5369836
- Ashleigh_CForum Team
Hi there PJB69
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you have faced this issue with the parental controls and thank you so much to Cardiffman282 for their advise and link to the thread. Can I ask if you have been able to try any of the work arounds at all?
We'd be happy to take a look on our side if you are still needing to change the settings?
- PJB69Joining in
I have tried the suggestions, and your system will still not allow me to switch on parental controls
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