Parental control/essential security

Question

Hi&nbsp;Parental control/essential security shows off but cannot access a few sites such as reddit&nbsp;I have turned on and off and still nothingPlease can I have this disabled somehow..

legacy1 · Answer

does changing DNS on your device to 1.1.1.1 or 8.8.8.8.8 help?

DH111 · Answer

I have the problem for weeks:https://community.virginmedia.com/t5/Security-matters/Parental-controls-stuck-on/td-p/5603999

mastemart3 · Answer

Anyone from VM team can help??

Carley_S · Answer

Hi mastemart3&nbsp;
Welcome to the Community Forums.&nbsp;
Sorry to hear of your concerns about not being able to access certain sites when Parental Controls are showing as off.
What happens when you add the sites you're looking to access to the Allow/Block list? Does allow you to then access the sites?

mastemart3 · Answer

Hi CarleyMostly reddit and it is not loading&nbsp;Issue is still there&nbsp;

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Parental control/essential security

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