Forum Discussion

mpotts's avatar
mpotts
Joining in
2 months ago

My website is being blocked

My website is being blocked - website is here: https://www.wonderandwonder.com/

This site is a standard corporate site with no adult content or security issues.

The site is not blacklisted in any way.

And the site is not being blocked by any other ISPs.

Can someone please help me unblock the site on Virgin Media?

Thank you
Mark

    • mpotts's avatar
      mpotts
      Joining in

      Thanks so much Dave - appreciate the reply.

      I have no idea why it's being blocked with Websafe on - there is no adult content on the site.

      Not sure how to contact VM to resolve

      • Daniel_Et's avatar
        Daniel_Et
        Forum Team

        Hi mpotts 👋 Thank you for your posts and welcome to the Virgin Media Community 😀

        We're sorry to hear about the problem you're having 😔

        Have you tried turning off parental controls and then tried accessing the website again? Advice on how to do so can be found here.

        Please pop back to us at your earliest convenience.

        Thank you for your support newapollo 👍

        Regards,
        Daniel