Forum Discussion

jchclive's avatar
jchclive
Just joined
10 months ago

memorable word on keypad

Hi,
I just called the support hotline and it asked me to enter the memorable word's character by the phone keypad.
Does it mean 2 = ABC, 8 = TUV etc?? I tried several times but could not match it at all. 

  • Hi jchclive 

    Welcome to the community forums 

    Sorry to hear of you've not been able to get through automated service. That is correct with how it works with what you've put above. 
    Is there anything we can help with at all today? We aren't an instant response support platform, but happy to help if you still need to discuss your account today.