Forum Discussion

cm301076's avatar
cm301076
Joining in
2 years ago

Where is the factory reset button on pod

Just installed my hub 5 and my white pods won’t connect, how do I reset pods as can’t see a reset button?

  • Client62's avatar
    Client62
    Alessandro Volta

    Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the Model numbers, serial numbers/MAC addresses off the barcode stickers of ALL pieces of kit and also your account number