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Jonnyt1's avatar
Jonnyt1
Joining in
3 months ago

Return tech

Hi all, just got a new hub and top box. I had the old Samsung 500gb top box and the old hub that came with it.  They must be 11 years old now.  Do Virgin need me to return this tech or can I dispose of it responsibly??

Cheers in advance.  👍

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  • newapollo's avatar
    newapollo
    Very Insightful Person
    3 months ago

    Hi Jonnyt1 

    Keep hold of the old equipment for now just in case VM do ask for it back.

    The current equipment that should be returned is shown under the sub section, 'What equipment to return' on the following page

    https://www.virginmedia.com/help/return-or-recycle-equipment#3d29662d-3911-491c-a9f7-5a138a408750