tellu
7 months agoJoining in
Cannot login to O2 Priority with VM
Hi. I am a Virgin Media customer (but not O2). If I try to login to O2 Priority, using the "login with VM" option, either with the app or a browser, I get the message:
This account's under another name
You can only join Priority if you're a Virgin Media account holder, sorry.
It then has a button to log out of VM. I've tried uninstalling, clearing cache, resetting site history etc. Presumably it has successfully accessed my VM account but won't then allow me to continue.
Any ideas? ðŸ˜