Intermittent dropouts
As the title suggests, I'm having dropouts pretty much every day randomly, and the only way to fix this is by power cycling the router. Any help on what to do? When I check the service status dashboard, it says there are intermittent signals in my area if that's the case, who can I speak to find out when this will be fixed or IF it can be fixed? also will having my router in modem mode cause this?
360 box tv display shows virgin logo then restarts
We can be watching a program when the display switches to the virgin media logo. Sound is not affected. After a short time the box restarts. This happens at least once a day. Annoying. Anyone any ideas as to why this happens. The box is connected via Ethernet, and we have swapped out hd leads but issue still occurs.Hub 4 restarts when casting
I've had this issue ever since I got upgraded from the Hub 3 to Hub 4, but it's now so frustrating that I need to do something about it. Basically, whenever I cast my phone screen onto my TV, it works for a couple of minutes, then my Hub 4 restarts. This then means I lose Internet connection for a few min until it's restarted (which my partner doesn't appreciate if they're on a video call with work!) It's almost as if it's too much for it to handle and it crashes. It happens every time, but the time it takes before it restarts varies between about 2 and 20 mins. Both my TV and phone are Samsung devices and both only a couple of years old so I can't think of any reason of would be causing it. I've tried all sorts of things, including factory resetting the hub but nothing works. Maybe I can get it swapped out for a Hub 5?
