Downloading on Xbox App for PC, and console's only working when connected to a VPN.
So I've been having this problem for about a month now. For the first 3 weeks of having Virgin fibre (via the Hub5x), I had no issues with downloading anything, and the speeds were great. However after one night, when the internet went down, I went to reset the hub to check to see if that fixed any issue. It reconnected, but since then I have had the issue described in the title. Typically what happens is a download will start, it will download for a few seconds and then I'll get an error notification, or a message that the download was stopped (or in the PlayStation's case, stuck on 'calculating'). Strangely, even when not connected to VPN, I can still download via Steam, and Epic Games Launcher on PC. I haven't tried absolutely every app, so I can't say for sure how many do or don't work. When I do connect to a VPN (currently using ProtonVPN), I can all of a sudden start downloading again without issue. I also tend to find that certain games drop connection when not using a VPN, but I'm unsure if that's related. I have tried so many different fixes, ranging from the basics to some more complex stuff, but I can't for the life of me figure it out. If anyone has any idea what might be causing certain downloads to be blocked/cancelled and throwing up error codes, it would be much appreciated. Thanks.PlayStation 5 Upload Speed Very Slow
I recently purchased a PlayStation Portal (streaming handheld) and have not been able to use it because my PS5 console upload speed is too slow to maintain a connection. My Virgin Media hub is in modem mode, connected to an Asus GT-AX6000 router. A speed test completed on the Asus gives an average of 90 Mbps download and 25 Mbps upload. This is more than enough to stream up to the web and then down to the Portal. On my PlayStation console the speed test shows 90 Mbps download but only 3 Mbps second upload. It is this very slow upload that is causing my problem. Sony recommends 5 Mbps minimum to connect to the Portal, and 15 Mbps upload for the best connection. I am testing this with no other network traffic competing for the bandwidth. My PS5 is connected via Ethernet. I have tried connecting the PS5 direct to the modem (no GT-AX6000) and it doesn’t help. With the GT-AX6000 connected I have also tried prioritising the PS5 and Portal traffic in QoS but this hasn’t helped. I’ve rebooted devices and confirmed they are all running latest firmware. I have read several other posts saying PS5 upload speed is very slow (<5 Mbps) despite the connection being a lot faster, but I can’t figure out what is causing mine to run so slowly. Any help would be appreciated thanks!Ps portal
I've got a hub 5 router and I've just brought a playstation portal. It works fine in my house if I'm using the home WiFi but as soon as I try to sign into my ps portal from another location i.e nextdoor on there WiFi it will not find my playstation at home do I need to buy a new router and set this to modem mode for this to work.Unable to go online with PS4 - New to VM
Hi All, Hope someone can help me get my sons PS4 online before the school break as he is only allowed to play during school holidays. The PS4 was fine with our previous provider SKY and also works with my mobile hotspot, however it does not connect to VM wifi. We are new to VM only had our package for a month. I am getting a DNS message and have seareched the web and forums for a solution but still unable to log in. Here are the things I have already done: 1: Restarted the router HUB5 and restarted the PS4 - No luck 2: Turned off Child Safe - Restarted the hub - No luck 3: Manually did the DNS to 8.8.8.8 amd 8.8.4.4 as suggetsed in forum - No luck Please can someone help - Thank you
