Intermittent Signal for over 4 months
Hello, keep having intermittent signal and had this issues for over 4 months now, it is really, really annoying. I have had an engineer come and it did nothing. The issue is daily but starting from thursdays and on the weekends it gets a lot worse. I cannot even write a complaint as the site says something went wrong. What can I do?113Views0likes9CommentsIntermittent WiFi
Hello, Long time Virgin Media customer. Wanted to seek advice on my internet connection. I keep getting intermittent internet connection for the last 2 weeks. My usual set up was Hub 5 connected in modem mode to ASUS router. After issues started, I have tried resetting/rebooting both routers with no lack. Today, I have reverted back to using the Hub 5 as a router and the connection seems ok, but upon login to router settings I can see these warnings: DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM- and US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM- Could someone advise if this is normal to see these? Also, can Virgin Media block 3rd party routers somehow (shadow ban) from working properly when in modem mode, as I had similar situation around 2 years ago, I swapped my old ASUS router for another one and the issue was solved? thank you!70Views0likes1Comment