verify your identity
I've had about 20 emails in the last 2 days from Virgin Media O2 asking me to verify my identity. Requests made from various places across the UK on a Windows device with the IP in the message. Each IP address is different. I've no idea if someone is trying to hack into my Virgin Media account and a little concerned. Is there anything I need to do or how do I go about speaking to someone at Virgin? No idea how to get past the chat bots or the automated system. Thanks ScoobsAccount Compromised
Hello, hoping a member of VM staff can assist me on here. My virgin email address is a legacy @blueyonder.co.uk one, which I still use as my primary email. I am locked out of my email all together including on my phone and desktop. This leads me to believe that my Virgin email has been compromised. It is imperative that my access to this email is restored asap. I’m not too keen on giving much info away on an open forum, so am hoping I can get a DM regarding this.NTLWorld email hacked
Hello, Today I have received lots of emails from all my accounts that ‘Forgot my Password’ has been requested. These emails are then getting clicked and moved/deleted infront of my eyes. Someone obviously has access to my email account. Can anyone suggest anything/help? I can’t find an option to log out of all devices, i’ve set up the App password hoping this would log them out but I’m not sure. I really need help ASAP as they are accessing all my accounts (facebook, etsy etc) as they are just resetting my passwords, even if i reset them again they just reset them again. Ive tried live chatting Virgin but they just told me to log out on all devices? How can i do this when the issue is that someone i don’t know is logged into my account??