Fluctuating speeds and ping while gaming on PS4
Had an engineer out a few weeks ago who diagnosed whatever issues there were with my hub. New hub 5, new cat 6 ethernet cable, fine. Over the following few weeks although my download speed and upload speed were showing better, it is awfully inconsistent, and the lag is making me lose my hair while gaming in my free time. I run speed tests via multiple sources and the download amd uplaod speed show ok but p9ng horrible. Run tests via Virgin media app and all is fine, run again minutes later and it says intermittent signal in area. (Is that actually the area or personal router, becasue ringing customer service for them to tell me everything's fine in my area is conflicting). Issue persits - 2 calls to Virgin and 2 no shows by engineers (looks like customer service never even booked them), I finally got another engineer out today. 2 nice chaps, but what they did I'm not sure. Nthing was replaced within my home but now my speed test on PS4 reflects even worse fluctuations. Currently showing approx 24mbps down, 12 up, then up to 380mbps, then back down (Barely 30 seconds between tests.) My package is 500 up and 50 down. I am tired of this constant fluctuation and service. While I have 4 months left of my contract, it will take some magic to keep me as a customer for their internet, tv, phone package and I'll take it elsewhere if things aren't finally sorted. Sorry but it's just tiresome. Spare time is limited, and I can't enjoy it currently because of this. Is there ANYONE that can help me please?? It's driving me nuts!!