"DHCP RENEW WARNING" - Internet disconnecting for 5-10 seconds every 10-15 mins
Within the past 4-5 weeks my internet has started to drop when gaming in particular and it has become unbarable to use. Here is the key information. Connection drops for 5-10 seconds perhaps 5-10x per hour (Getting worse over time) Using a HomeHub3 in modem mode Connected into the HomeHub 3 is "Google Wifi - Mesh Wifi System" No reported outages Virgin HomeHub scan is reporting no issues. Google Mesh is reporting great connectivity Computer is connected via Ethernat not wifi Each mesh is connected to each other via ethernet not wifi. Network Log 21/03/2024 18:13:19 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 21/03/2024 09:21:42 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 20/03/2024 22:16:54 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 19/03/2024 12:15:29 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 18/03/2024 18:03:49 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 17/03/2024 15:27:33 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 15/03/2024 04:09:44 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 14/03/2024 22:07:10 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 12/03/2024 03:21:18 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 01/01/1970 00:01:44 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 07/03/2024 15:58:17 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 06/03/2024 02:04:21 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 04/03/2024 03:58:17 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 02/03/2024 08:33:46 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 29/02/2024 15:58:17 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 29/02/2024 06:19:42 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 27/02/2024 07:43:8 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 26/02/2024 08:52:35 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 25/02/2024 20:22:14 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 24/02/2024 15:03:35 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;Virgin Hub 5 won't work in Modem Mode
Hi everyone - I need your help before I lose my sanity. Upgraded from M500 to 1Gig broadband with Virgin when I recontracted a couple of weeks ago. I previous had a Hub 3, running in modem mode with my own Linksys mesh wifi hardware. All worked perfectly. Received the Hub 5 as part of the 1Gig upgrade. swapped that out OK, put it into modem mode, and that too worked just fine with the Linksys hardware. Yesterday I tried to replace the Linksys hardware with a new trio of Tenda MX15 Pro mesh units, and hit no end of problems. Disconneded the master node of the Linksys setup from the Hub 5 and connected the master node of the Tenda. It refused to flat out to communicate with the Virgin hub in modem mode (I was connected to port 1 on the Virgin Hub, and Port 1 on the Tenda, so definitely the right Ethernet ports). Switched back to the Linksys, wouldn't connect to that either now. Rebooted, no different, reset and reestablished modem mode, still won't work. Even dusted off my old TP-Link wired business router, refuses to talk to that either (and that was also used with the Hub 3 without issue). I've reset the Virgin hub again, and am currently running it in router mode, and daisychaining the Tenda Mesh off of it as a secondary network (not ideal, and my wireless Sky Q boxes don't like it like that, they want a more direct connection. It's the only way I can get any of my wireless hardware (or indeed the wired router) to get an IP address and a connection from the Virgin hub. I remember back in my Blueyonder days, that the Motorola cable modem needed to be manually disconnected from the MAC address of the network device (computer, router etc) it was attached to before you could connect it to something new. Could it be that? If so, how on earth do you do it. Blueyonder used to have a web site for it I believe, but no sign of an equivalent these days and nothing on the Virgin Hub to do it. Does anyone have any idea what might be the issue and how to resolve it please? Thanks
