Why can't I change password and/or email to sort "Forbidden" error
Having got the "Forbidden" error message on all my Apple devices (but Windows access working okay) I was told to change my password to fix it. However, to change my p/w I apparently have to change my email address to a non-Virgin email account. I've tried to change address to a Gmail address. I got the "verify your new email address" email in to my Gmail in-box, but when I click the link in it taking me to a log-in page, I'm told I haven't verified the address. I'm going around in circles. Meanwhile my old address is fortunately still working. Any suggestions as to how to change my password without changing my email address? Or failing that how to change my email address when I'm unable to "verify" it?