Web chat doesn't open
Web chat just doesn't work. I'm in process of cancelling and keep missing VM phone calls, trying to connect while I have time on chat (phone takes too long to get through when I call out) but web chat will not open in any browser. Please can someone from VM contact me to resolve. Thanks, James
Multiple Internet losses daily, up to 30 x 4 min
I get up to 30 "Internet not available" sessions of around four minutes each time. I have used short and long resets, no change. Reduced the devices, no change. It's almost better to hot-spot my phone than use this now. Had an engineer booked yesterday, that magically cancelled and was booked today. If I'm in and they fail to show, do I get £25? I'm at the point of needing this contract cancelled. It's 1Gig, Hub5, but it's appalling. I have to work from home and it can't hold a connection long enough to Teams or keep connected to central files, it compromises my security system and I have no idea what to try next!