Web chat just doesn't work. I'm in process of cancelling and keep missing VM phone calls, trying to connect while I have time on chat (phone takes too long to get through when I call out) but web chat will not open in any browser.
Please can someone from VM contact me to resolve.
Thanks, James
Hi there winged_2001
Thank you so much for your post and welcome to the community forums, it's great to have you back here.
I am so sorry that you have struggled to reach us and the chat is not working. We do not typically handle disconnections via the forums but let me pop you a private message and see what we can arrange.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
