Intermittent Streaming buffering bbc iplayer etc DOCSIS Sheffield S11
Hi I've been experiencing fairly significant intermitted buffering on BBC iPlayer and other streaming services over a number of months on Virgin over DOCSIS 3 in Sheffield (Ecclesall - S11) I've ruled out an internal issue, with each device being connected over cat5e to isolate any wifi or other issues. The virgin media hub 3.0 is running in Modem mode and is connected to a TP-link M4R 3 node mesh system. I've been running Broadband quality monitor for about a week. Here are the results. In addition, i have included some stats from the modem network. The cable was installed in around 1995 for the old Telewest cable TV and doesn't appear to have been replaced when i had Virgin media broadband setup in 2022. Would it be possible to review these screenshots and BQM and advise on the next steps? many thanks [url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/5e737cf09606f0cbe0108ee71b0b528cfc0a6d2e]My Broadband Ping[/url] https://www.thinkbroadband.com/broadband/monitoring/quality/share/5e737cf09606f0cbe0108ee71b0b528cfc0a6d2eSky sports plus red button laggy
Everytime I'm watching rugby league on sky sports plus red button it's laggy and horrible. Every couple of seconds it's like it's buffering/skipping. It's so annoying. Wifi signal strength is showing as 82% and download speed is 600, so surely this shouldn't be happening? I've reset the box (V6) and the router and it's still the same. It's the same problem every week and im getting sick of it. Does anyone have any suggestions please?
