Changing to fibre telephone if you only use the Superb as a modem?
I already had a perfectly good (and secure) router installed in my home when I moved to virgimedia. Rather than use the supplied superhub as a router, I used the UI to switch it into modem mode and connected my existing router to it It's been working flawlessly for many years and I have no intention of changing this. Today, we've been given advanced warning that we are being migrated to telephone over fibre. The instructions say that our DECT base station will have to be connected to the Superhub. Does anybody know if this will work if the Superhub is merely a modem?Solved333Views0likes2CommentsPhone Line
Good evening, I called VM Customer service to report a fault with the telephone line, I got all the usual generic phone tests which reported back to me that there was an issue with the phone line. I then got through to an advisor who went through the same tests and told me that there was an issue. He then told me that they would put a 24 hour monitor on the telephone line and I received texts today that told me the line is good. I still have no dial tone and unable to receive any calls, I want to know if anyone else has had this issue and what was done to fix this. For context I have the VM Super Hub 2ac which I believe does not have a connection to the phone directly. I believe the phone is connected via BT master socket separately. Thanks in advance.Solved748Views0likes3Comments
