Problem in ML1
What is the problem in ML1? Broadband has been intermittent at best for days? I have had to switch 3G to get any decent internet service. Internet in ML1 is down many times around midnight - is this the nanny state saying time to go to bed? Almost IMPOSSIBLE to speak to a human.Multiple complaints made- virgin just reply back a few days saying we tried to contact you - they didnt. and that the issue is Wifi... I think they got a random phrase generator to reply to complaint mails now! funny. not very. Terri BOT11:25 Thanks so much for waiting. The current wait time is 31 minutes! If you dont provide a service then you shouldn't have to pay. For every second that the service is offline there should be a refund... I made a complaint about the complaint not being processed correctly - again nothing... what more is there to do?Yer dain ma nut in!
Hey Virgin!!! Ma broadband’s pure scunnered, wi massive packet loss an nae workin richt for days. Ah’ve tried awthin – phonin Virgin, emailin, chattin online, even postin oan their forums – but nae bugger’s got a clue whit’s wrang. It seems tae go belly up every time it rains, which is pure murder considerin we’re in Scotland, where it rains near constant. Sort it oot, Virgin, yer daein ma nut in!ML1 degraded service - ongoing
Hi VirginMedia, Please can we have an adult and technically valid reason for the massive problems some people are having in ML1? Multiple updates saying nothing more than - a problem - and will be fixed in 2 days time... these are just automated placatory statements... Please can we have some adult conversation around these issues?
