Forum Discussion

md009a3226's avatar
md009a3226
On our wavelength
2 months ago

ML1 degraded service - ongoing

Hi VirginMedia, 

Please can we have an adult and technically valid reason for the massive problems some people are having in ML1?

Multiple updates saying nothing more than - a problem - and will be fixed in 2 days time... these are just automated placatory statements... Please can we have some adult conversation around these issues?

Multiple posts same topic
  • md009a3226's avatar
    md009a3226
    On our wavelength
    2 months ago

    Come on VM!  Any takers who actually work for VM on here... to discuss this?

    • Tudor's avatar
      Tudor
      Very Insightful Person
      2 months ago

      I don’t work for VM, but you will not get a definitive answer from VM staff on the board. VM never disclose the cause of problems as they probably consider it as commercially sensitive information.