Hub 5 - Deco X20 Issues
Hi folks, having some issues with my network setup at home wondering if anyone has any advice or suggestions. So about a year upgraded broadband package and got sent out the hub 5, was previously on super hub 2 which was very stable and reliable. Got the hub 5 installed and it was rubbish with internet connection constantly dropping. Had a couple of engineers out, they couldn't find any solutions so did a bit of research and found the deco X20. Set it up, hub 5 in modem mode, main deco in router mode and 2 other units placed in other parts of the house. Worked fantastic, very stable and full coverage all over the house, even got around to wiring up the second deco via ethernet for even better signal. Fast forward a few months ago, having nothing but issues, deco gets the red light, connected no internet then get the flashing red light on hub. Hub comes back to green, sometimes deco comes back itself sometimes it doesn't and needs a reboot. Had 2 engineers first one mentioned some kind of power issue causing the hub 5 to reboot all the time and the apparent solution was tweaking the cable which goes into the hub. After that was sent a new modem, same issues after setup with decos, second engineer couldn't find any faults but I wasn't at home at the time to ask him any questions, when I did get back, I found the hub had been reset and back to its default WiFi mode, no idea why he did that. So the last time I spoke to customer service they mentioned ruling out an issue with my router setup, I was skeptical because the hub was showing flashing red lights so I assumed it was an issue with isp connection. However I gave it a shot, removed all the decos, reset the hub 5 and it's now running in WiFi mode with a stable connection over the last few days. The issue is the dead spots around the house, which the decos were the perfect solution for. Any ideas on why the decos are suddenly the issue, I've reset them various time, upgraded the firmware, set up auto reboot for early hours, even changed them to ap mode with the hub in normal WiFi mode but no luck. It seems like the deco setup is causing some interference with the internet connection causing the hub to crash as well. Any suggestions would be appreciated, apologies for the long read just wanted to give full context.118Views0likes10CommentsBest settings for using TPlink Deco
Having VM (Nexfibre) installed today for the first time. I currently have an rubbish copper openreach line, with Vodafone hub used as a switch/router but no wifi and then TP link deco (M4?) doing the mesh wifi that I do not want to lose. TV, xbox etc are all local and plugged into vodafone hub rather than use wifi. Am I best to do similar with my VM hub (using it as ethernet switch/DHCP/DNS) or would I do better in modem mode, use deco as router and buy a little switch? (I note there is a similar question here that recommended modem mode and a switch chained off the primary deco - Deco M4 Setup with M200 - Virgin Media Community - 4613652 so will do that unless anyone recommends something better as something has changed in last few years)Solved2KViews0likes3CommentsHub 5 & Deco S4
Hi, I've recently signed up with VM and have got the Gig1 Volt Fibre Broadband package. I have the Deco S4's and wanted to connect them to the Hub 5 and use them as Wi-Fi's (I know I wont get 1gig speed over wifi with these) and I was going to connect my TV, console and PC via ethernet to the Hub 5 Should I put the hub 5 into modem mode and use the Deco S4's as access points so I can get wi-fi around the house and garden and still use the ethernet ports at the back of the hub 5? Or if there is a better solution please let me know.1.9KViews0likes11CommentsVirgin media Hub & Deco M4
Hi, I’m looking to get VM and wanted to connect my deco m4 to it. Is it possible to use just the Ethernet ports and not the WiFi on the vm router? And use the deco m4 for WiFi? And does this sort out the issue of the WiFi dropping out on the VM routers?1.4KViews0likes11Comments