I would like to cancel both broadband and phone and port my phone number to a VOIP provider
After many years with Virgin I'm moving abroad and so I'd like to cancel all my services (broadband+ and phone) but I would also like to port my phone number to a VOIP provider so that I'll still be able to check on it from abroad in case someone calls me on that number (rare nowadays but who knows). What is the correct procedure to be able to do so? Reading other discussions it seems that I should just cancel the services and then, during the 30days notice period I should activate the portability request from the new VOIP provider. Is this right? Can anyone from Virgin confirm it? Unfortunately most other messages are from people moving to other UK providers but in my case I need to cancel the broadband for good. Many thanks, Charlie53Views0likes4Comments