Audio Description Will Not Turn Off ITV1
I am unable to turn off the audio description on ITV1 (103) on my Stream Box. I have tried everything including a factory reset. Using the button with the three dots on the remote control on ITV1 (and ITV1 +1) does not reveal the audio options as it does on the other channels. Any programme that contains an audio description on ITV1, including films and soaps are unwatchable on the stream box and I may have to return it. Can anybody help please?
Can’t turn off Audio description
The Virgin TV go app updated on my iPad today - and the audio description is now on, and I cannot turn it off. I have checked the “settings/accessibility” and AD is turned ‘OFF’ but it still plays. There is no option on the actual to channel to turn off either (it just shows subtitles off/on) This looks like a bug. How will it get fixed.