Accepting the renewal and then cancelling sports?
Can't seem to get a straight answer on this. My renewal offer is £88.67 which is made up of £28.92 of main services and £59.75 of add ons in my case sky sports, TNT and phone services. The add ons are all a rolling 30 day contract. My question is can I take the Renewal offer and cancel all the add ons and just pay £28.92?85Views0likes3CommentsOnline Recontract - removing TNT sports
I just reconstructed myself online for broadband and TV, with an upgrade of my broadband speed to Gig1 for an excellent price. I have all the contract documents etc. However, I was unable to remove TNT sports which is £18 a month and I don’t use (contract information stipulates 30 day monthly rolling so I figured I could remove any time). Calling them is useless. Last time I recontracted online and wanted to make an adjustment they cancelled the whole thing and it took many phone calls and much frustration to get the original online deal price back. Could someone at VM help me do this? Thanks161Views0likes4CommentsUnable to remove TNT add on
I have been unable to remove my TNT add on from my account. I have spoken to 3 members of the virgin team via phone, who advised doing this online. It is not possible to untick the box for this add on when attempting to change my account. Please advise.125Views0likes3Comments