Forum Discussion

Grubbs's avatar
Grubbs
On our wavelength
4 months ago

Accepting the renewal and then cancelling sports?

Can't seem to get a straight answer on this. My renewal offer is £88.67 which is made up of £28.92 of main services and £59.75 of add ons in my case sky sports, TNT and phone services.

The add ons are all a rolling 30 day contract. My question is can I take the Renewal offer and cancel all the add ons and just pay £28.92?

3 Replies

  • Hi Grubbs, thank you for your query.

    I can see you've spoken to the team since you posted. Has clarification on this been provided?

    In any case, it wouldn't be that simple. If you're looking to make changes to your package, we'd need to build a new one from scratch and see what offers we can make you based on the discounts available.

    Please pop back to us at your earliest convenience.

    Regards,
    Daniel

    • Grubbs's avatar
      Grubbs
      On our wavelength

      Yes they have said I can cancel and if I do the package will be reduced as the sports and phone are 30 day add ons not part of a set package.

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team

        Okay no problem, that's correct sports add no's are a 30 day rolling.

        They can be added and removed when you like.