Installation Date keeps Pushing back.
I have had my install date pushed back three times now. Finally on Saturday 23rd August some Engineer's arived to carry out the work and I was made aware of this. However, after about an hour of doing some work (not sure what) they knocked my door to tell me that the service doesn't run to my property and other work needs to happen. All the houses in my road have the black virgin media plates at the end of the gardens/drives (including mine) and my next door neighbour has virgin!!! I now have no visibility of what happens next as I can't get any details on dates on the app. Can anybody help please???Broadband - cable issues
Hi broadband team The broadband cable coming from the house is now a trip hazard as the neighbours have taken down an old wall which it ran at the side of and there isn’t enough slack for me to move/bury it. Can someone please contact me to arrange for someone to come out and resolve the issue. I’m concerned it’s going to get damaged/someone will trip over it. I have contacted VM to report both on the 14th Feb and 4th March this but no response as of yet! Thanks Andi