Elizabeth-2023
On our wavelength
Joined 2 years ago
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Re: leaving virgin because services not available at new address
I am leaving virgin media because services are not available at the new address I am moving to If I offer proof of my new address and moving why can't I cancel virgin media with zero penalty, I don't want to pay virgin 14 months payments only to have it refunded once I submit proof of my new address, I don't trust virgin to process the refund, the virgin billing system is a shambles thanksleaving virgin because services not available at new address
I am leaving virgin media because services are not available at the new address I am moving to If I offer proof of my new address and moving why can't I cancel virgin media with zero penalty, I don't want to pay virgin 14 months payments only to have it refunded once I submit proof of my new address, I don't trust virgin to process the refund, the virgin billing system is a shambles thanksWasting money posting letters to us
Why do virgin send out letters to customers advising of the latest increase in price, don't virgin believe in emails, you are an ISP what does it cost to post letters to every customer, which we have to pay for, the letter isn't even personalised it gives an example of a bill and the increase What a load of C#@P Come on virgin get your act together stop wasting our money
