disrupted
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Re: Email locked out
Exactly same - and if you do follow the steps, it is locked in an infinite loop: you cannot change the email to third party, it doesn't let you - it says you already asked this... then do change password etc as they indicated becomes impossible. Some monumental genius has again done this, it is happening the Nth time over past few years - now totally unabled to get into the email this is absolutely vital!127Views1like1CommentRe: No dial tone, calling it from mobile immediately drops call without any ringing tone
Hi, an update that might help others, too with similar symptoms: it seems the lines are failing - and the engineer is very aware, those are being moved to digital services (and he did so in my case during the visit). So the original analogue landline was left as is, the phone was moved to the Hub, he set up the digital service for it, waited for it to come alive and it then behaves like the old analogue socket. Apparently these switchboxes that are failing in the network are being phased out, and my connection just happened to give out the ghost earlier.628Views0likes0CommentsNo dial tone, calling it from mobile immediately drops call without any ringing tone
Hi, My landline has no dial tone and, even more interestingly, call to that number from my mobile immediately drops the call without ringing out or hearing any ringing tone on the mobile (neither does it sound engaged - as it immediately disconnects). It is NOT the landline phone itself, there is crackling on the line and faint background noise - and it not being plugged in has the very same behaviour when landline number if called. Service status shows no problem with any of my services. Has anybody had this recently? Getting hold of VM is virtually impossible as usual... of course. Thanks for any VM staff that might pick this up via forum... one can only hope.Solved746Views0likes6CommentsRe: Loss of Email - F010762348
One must love the comedy of VM pinning a post about this and saying they will send email to affected customers. If this had been in the IT Crowd comedy series... Also, some of their replies/postings here are nonsense i.e. the ones blaming user access failure to malware present on their devices. By now this is national news and they post such utter nonsense that, instead of helping, just re-enforces users' impression of VM not having a faintest clue. Let's see if predicted 10AM fix will happen (even if later, but at least some actual fix to something eminently not caused by myriad customers overnight suddenly magically being infected by malware).2KViews4likes1Comment