ContributionsMost RecentMost LikesSolutionsRe: WiFi pods - How to get them Thank you, I will give it a few days to see if anyone from VM responds before ringing Re: Not able to order WiFi pods Sorry to hijack the thread but I am inexactly the same situation, poor wifi in my back bedroom varying between 1 and zero bars on the wifi indicator, and speed when connected anywhere from annoying slow to 15mbs The connect app doesnt give any help on ordering a pod, it just redirects to the website and continues in the circle. Using the contact "bot" transfers to a whatsapp message where you reply 'Hi' and then get no further forward, tried ringing customer services and there is no option to speak about the pods......frustrating is an understatement WiFi pods - How to get them Can anyone tell me how to get wifi pods, I have Gig 1 and a blackspot on my wifi, tried the "chat" with an ibot ( that was a waste of time), been transferred to Whatsapp to continue the conversation and still getting nowhere as no messages received there apart from say 'Hi', still waiting for a reply Thanks in anticipation Ronnie SolvedRe: Broadband Upgrade "How to" Not a problem, its only a Broadband upgrade, dont have tv package and since last week ditched Sky tv Re: Broadband Upgrade "How to" Hi Ashleigh Think Im all sorted now, Ive been back onto webpage and this time I got a confirmation page to accept the order ( came up with new documents ) which I have done and got a 7-10 days lead time....happy days Thanks Ronnie Re: Broadband Upgrade "How to" Received 2 documents Virgin Media Contract Information Sheet and Virgin Media Contract Summary Sheet so I am presuming alls good, nothing about accepting etc Ronnie Re: Broadband Upgrade "How to" Hi yes, upgrading m250 to G1 and new hub 5 coming, documents just say date to be confirmed Broadband Upgrade "How to" I recently started an upgrade order and have received the pre - contract documents, question is, what is the timescale on an order and how can I check progress of the order as nothing is showing on My VM app as yet Tia Ronnie