ContributionsMost RecentMost LikesSolutionsRe: 360 issues Picture pixelated in some recordings. Re: 360 issues Engineer called but no fault showing. Will just have to keep an eye on it. 360 issues Same issue with our 360 box. Eventually reported the issue to Virgin via their really awful automated fault system on phone. No wonder customers give up and leave! Engineer booked. Re: TV Go app says 360 offline, can't set recording I did change the name, l will try to remember the what I called the old box. Tom TV Go app says 360 offline, can't set recording Can usually set recordings using the mobile but it keeps giving the message TV box not connected. I have a new replacement 360 box. The TV works fine and it's possible to set recordings through the TV. Have rebooted the box and reinstalled the app but still unable to use the mobile to set recordings. Any suggestions please?