ContributionsMost RecentMost LikesSolutionsRe: R.E - Attenuator | Power Levels High Still have issues since whenever VM started this work. Have raised a complaint, Tired of this now! Refresh data Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 203000000 -5.7 37 256 qam 9 2 147000000 -6 35 256 qam 2 3 155000000 -6 36 256 qam 3 4 163000000 -5.7 37 256 qam 4 5 171000000 -6 37 256 qam 5 6 179000000 -6.7 35 256 qam 6 7 187000000 -6.9 36 256 qam 7 8 195000000 -6.7 37 256 qam 8 9 211000000 -6.2 37 256 qam 10 10 219000000 -6 37 256 qam 11 11 227000000 -6.4 35 256 qam 12 12 235000000 -6 37 256 qam 13 13 243000000 -5.7 37 256 qam 14 14 251000000 -5.2 37 256 qam 15 15 259000000 -5.9 37 256 qam 16 16 267000000 -5 38 256 qam 17 17 275000000 -4.7 38 256 qam 18 18 283000000 -4.5 37 256 qam 19 19 291000000 -5 37 256 qam 20 20 299000000 -5.7 34 256 qam 21 21 307000000 -5.4 38 256 qam 22 22 315000000 -5.4 38 256 qam 23 23 323000000 -5 38 256 qam 24 24 331000000 -5.2 38 256 qam 25 Downstream bonded channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 37.6 236 0 2 Locked 35.5 9384198 41 3 Locked 36.6 2226501 27 4 Locked 37.3 789 25 5 Locked 37.3 57479 23 6 Locked 35.7 7692930 52 7 Locked 36.6 4793 8 8 Locked 37.6 750 3 9 Locked 37.6 231 0 10 Locked 37.3 247 1 11 Locked 35.7 11963 0 12 Locked 37.3 282 2 13 Locked 37.3 170 0 14 Locked 37.6 245 15 15 Locked 37.6 283 0 16 Locked 38.6 169 0 17 Locked 38.9 458 0 18 Locked 37.9 139 0 19 Locked 37.6 159 0 20 Locked 34.4 5498394 3541 21 Locked 38.6 104 0 22 Locked 38.6 102 0 23 Locked 38.9 145 1 24 Locked 38.6 101 0 Re: R.E - Attenuator | Power Levels High Checked VM website and Mobile App. Still says "There's a broaband issue in XXX XXX" and also upcoming events: Your new hub is on it's way Planned works in XXX XXX on the 22nd October. Am I being sent out a new Router ? Re: R.E - Attenuator | Power Levels High It's looked OK since yesterday evening. Upload QAM isn't switching down to 16QAM. Seems stable unless your Engineers are going to fiddle with it again. Re: R.E - Attenuator | Power Levels High Apparently some works in my area are taking place, Problem has become worse today. Still the same problem. How does everything look fine on your end, Are you looking at a brick wall or something ? R.E - Attenuator | Power Levels High My current downstream power levels are 10db and above. I currently have a 4.5db splitter attached which has brought it down to around 6db. Is it possible for VM to send me a 10db attenuator or are my current power levels fine and nothing to worry about ? I have noticed that my upstream does drop back to QAM16. R.E - Less than 1Mb upload speed For the last few days my upload speed is hardly above 1Mbps, Downloading is around 260Mbps. Hub stats are pretty good via 192.168.100.1, Hub has been rebooted several times, No issues behind the hub (modem mode). Can anyone at VM help please ?