ContributionsMost RecentMost LikesSolutionsRe: High latency errors (full logs & BQM attached) What a great (but complex) reply :-) It seems that adjusting SNR will help but long term it's the full fibre solution for the overall network if I understood correctly. Physically - what could the engineer do about this? I presume change the dB filters to raise the signal strength...funny because they said they already did that when they attended a couple of weeks ago. Thank you! Re: High latency errors (full logs & BQM attached) Interestingly, my contract says I am on "Volt Gig1 Broadband" which I know is fed via copper cable. If I go on the postcode checker, it says "Gig1 Fibre Broadband" is available (Wolverhampton). Does that mean that fibre has rolled out already in my area? Re: High latency errors (full logs & BQM attached) Replied to DM thank you @Steven_L Re: High latency errors (full logs & BQM attached) Cable Modem Status Item Status Type Cable Modem Status Online DOCSIS 3.0 Primary downstream channel Locked SC-QAM Channel Overview Downstream Upstream DOCSIS 3.0 channels 32 5 DOCSIS 3.1 channels 1 1 -------------------------------------------------- 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 323000000 8.1 40 QAM 256 24 2 139000000 9.2 40 QAM 256 1 3 147000000 8.5 40 QAM 256 2 4 155000000 8.3 39 QAM 256 3 5 179000000 6.9 39 QAM 256 6 6 187000000 7.9 40 QAM 256 7 7 195000000 7.8 39 QAM 256 8 8 203000000 7.8 40 QAM 256 9 9 211000000 7.6 39 QAM 256 10 10 227000000 7.2 39 QAM 256 12 11 235000000 6.9 39 QAM 256 13 12 243000000 6.9 39 QAM 256 14 13 251000000 6.8 39 QAM 256 15 14 259000000 5.9 39 QAM 256 16 15 267000000 6.7 39 QAM 256 17 16 275000000 6.8 39 QAM 256 18 17 283000000 6.3 39 QAM 256 19 18 291000000 7.5 39 QAM 256 20 19 299000000 8.4 40 QAM 256 21 20 307000000 8.2 40 QAM 256 22 21 315000000 8.5 40 QAM 256 23 22 339000000 7.5 40 QAM 256 26 23 347000000 7 40 QAM 256 27 24 355000000 6.9 40 QAM 256 28 25 363000000 7 40 QAM 256 29 26 371000000 6.8 40 QAM 256 30 27 379000000 7.3 40 QAM 256 31 28 387000000 7.3 40 QAM 256 32 29 395000000 7.1 40 QAM 256 33 30 403000000 7.2 40 QAM 256 34 31 411000000 6.7 40 QAM 256 35 32 419000000 6.3 39 QAM 256 36 3.0 Downstream channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 40 1274 1061 2 Locked 40 3461 854 3 Locked 40 1443 826 4 Locked 39 6943 882 5 Locked 39 1170 1209 6 Locked 40 1143 1140 7 Locked 39 1094 1381 8 Locked 40 930 944 9 Locked 39 997 1237 10 Locked 39 1103 1169 11 Locked 39 1051 719 12 Locked 39 1221 1064 13 Locked 39 1125 685 14 Locked 39 1288 1224 15 Locked 39 1240 1083 16 Locked 39 1208 1189 17 Locked 39 1261 1186 18 Locked 39 1198 891 19 Locked 40 958 554 20 Locked 40 2590 1076 21 Locked 40 914 541 22 Locked 40 1031 651 23 Locked 40 1153 558 24 Locked 40 1113 489 25 Locked 40 1157 498 26 Locked 40 1105 526 27 Locked 40 1255 1048 28 Locked 40 1205 639 29 Locked 40 1132 495 30 Locked 40 1017 353 31 Locked 40 1092 604 32 Locked 39 1112 665 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 159 94 4K 1840 QAM 4096 1108 3.1 Downstream channels Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 159 Locked 40 7.2 2454270623 856 -------------------------------------------------------- 3.0 Upstream channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 0 49600000 45.3 5120 QAM 64 1 1 43100000 45.8 5120 QAM 64 2 2 36600000 45.8 5120 QAM 64 3 3 30100000 45.3 5120 QAM 64 4 4 23600000 45.3 1280 QAM 64 5 3.0 Upstream channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0 ATDMA 0 0 10 0 1 ATDMA 0 0 6 0 2 ATDMA 0 0 7 0 3 ATDMA 0 0 5 0 4 ATDMA 0 0 7 0 3.1 Upstream channels Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation 6 10 39.2 2K QAM 256 3.1 Upstream channels Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 6 OFDMA 200 74000000 59 0 ---------------------------------------------------------- General Configuration Network access Allowed Maximum Number of CPEs 1 Baseline Privacy Enabled DOCSIS Mode 3.1 Config file cmreg-vmdg660-bbt076-b.cm Primary Downstream Service Flow SFID 13797 Max Traffic Rate 1200000450 bps Max Traffic Burst 42600bytes Min Traffic Rate 0 bps Primary Upstream Service Flow SFID 7943 Max Traffic Rate 110000274 bps Max Traffic Burst 42600bytes Min Traffic Rate 0 bps Max Concatenated Burst 42600bytes Scheduling Type Best Effort -------------------------------------------------------- Network Log Time Priority Description 25-04-2025 16:31:41 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 16:23:11 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 16:23:11 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 15:23:07 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 15:23:03 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 15:23:03 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 15:12:48 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 15:12:47 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 15:12:47 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 14:23:33 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 14:10:36 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 14:10:36 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 14:03:15 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 14:02:02 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 14:02:02 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 13:51:59 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 13:51:59 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:39:12 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:38:58 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:38:58 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:28:53 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:28:53 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:28:53 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:18:54 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:18:52 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:18:52 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:08:55 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:08:47 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:08:47 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 05:48:23 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 05:48:14 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 05:48:14 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; Re: High latency errors (full logs & BQM attached) Cable Modem Status Item Status Type Cable Modem Status Online DOCSIS 3.0 Primary downstream channel Locked SC-QAM Channel Overview Downstream Upstream DOCSIS 3.0 channels 32 5 DOCSIS 3.1 channels 1 1 -------------------------------------------------- 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 323000000 8.1 40 QAM 256 24 2 139000000 9.2 40 QAM 256 1 3 147000000 8.5 40 QAM 256 2 4 155000000 8.3 39 QAM 256 3 5 179000000 6.9 39 QAM 256 6 6 187000000 7.9 40 QAM 256 7 7 195000000 7.8 39 QAM 256 8 8 203000000 7.8 40 QAM 256 9 9 211000000 7.6 39 QAM 256 10 10 227000000 7.2 39 QAM 256 12 11 235000000 6.9 39 QAM 256 13 12 243000000 6.9 39 QAM 256 14 13 251000000 6.8 39 QAM 256 15 14 259000000 5.9 39 QAM 256 16 15 267000000 6.7 39 QAM 256 17 16 275000000 6.8 39 QAM 256 18 17 283000000 6.3 39 QAM 256 19 18 291000000 7.5 39 QAM 256 20 19 299000000 8.4 40 QAM 256 21 20 307000000 8.2 40 QAM 256 22 21 315000000 8.5 40 QAM 256 23 22 339000000 7.5 40 QAM 256 26 23 347000000 7 40 QAM 256 27 24 355000000 6.9 40 QAM 256 28 25 363000000 7 40 QAM 256 29 26 371000000 6.8 40 QAM 256 30 27 379000000 7.3 40 QAM 256 31 28 387000000 7.3 40 QAM 256 32 29 395000000 7.1 40 QAM 256 33 30 403000000 7.2 40 QAM 256 34 31 411000000 6.7 40 QAM 256 35 32 419000000 6.3 39 QAM 256 36 3.0 Downstream channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 40 1274 1061 2 Locked 40 3461 854 3 Locked 40 1443 826 4 Locked 39 6943 882 5 Locked 39 1170 1209 6 Locked 40 1143 1140 7 Locked 39 1094 1381 8 Locked 40 930 944 9 Locked 39 997 1237 10 Locked 39 1103 1169 11 Locked 39 1051 719 12 Locked 39 1221 1064 13 Locked 39 1125 685 14 Locked 39 1288 1224 15 Locked 39 1240 1083 16 Locked 39 1208 1189 17 Locked 39 1261 1186 18 Locked 39 1198 891 19 Locked 40 958 554 20 Locked 40 2590 1076 21 Locked 40 914 541 22 Locked 40 1031 651 23 Locked 40 1153 558 24 Locked 40 1113 489 25 Locked 40 1157 498 26 Locked 40 1105 526 27 Locked 40 1255 1048 28 Locked 40 1205 639 29 Locked 40 1132 495 30 Locked 40 1017 353 31 Locked 40 1092 604 32 Locked 39 1112 665 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 159 94 4K 1840 QAM 4096 1108 3.1 Downstream channels Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 159 Locked 40 7.2 2454270623 856 -------------------------------------------------------- 3.0 Upstream channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 0 49600000 45.3 5120 QAM 64 1 1 43100000 45.8 5120 QAM 64 2 2 36600000 45.8 5120 QAM 64 3 3 30100000 45.3 5120 QAM 64 4 4 23600000 45.3 1280 QAM 64 5 3.0 Upstream channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0 ATDMA 0 0 10 0 1 ATDMA 0 0 6 0 2 ATDMA 0 0 7 0 3 ATDMA 0 0 5 0 4 ATDMA 0 0 7 0 3.1 Upstream channels Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation 6 10 39.2 2K QAM 256 3.1 Upstream channels Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 6 OFDMA 200 74000000 59 0 ---------------------------------------------------------- General Configuration Network access Allowed Maximum Number of CPEs 1 Baseline Privacy Enabled DOCSIS Mode 3.1 Config file cmreg-vmdg660-bbt076-b.cm Primary Downstream Service Flow SFID 13797 Max Traffic Rate 1200000450 bps Max Traffic Burst 42600bytes Min Traffic Rate 0 bps Primary Upstream Service Flow SFID 7943 Max Traffic Rate 110000274 bps Max Traffic Burst 42600bytes Min Traffic Rate 0 bps Max Concatenated Burst 42600bytes Scheduling Type Best Effort -------------------------------------------------------- Network Log Time Priority Description 25-04-2025 16:31:41 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 16:23:11 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 16:23:11 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 15:23:07 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 15:23:03 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 15:23:03 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 15:12:48 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 15:12:47 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 15:12:47 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 14:23:33 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 14:10:36 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 14:10:36 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 14:03:15 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 14:02:02 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 14:02:02 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 13:51:59 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 13:51:59 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:39:12 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:38:58 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:38:58 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:28:53 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:28:53 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:28:53 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:18:54 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:18:52 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:18:52 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:08:55 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:08:47 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 07:08:47 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 05:48:23 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 05:48:14 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; 25-04-2025 05:48:14 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=64:7b:xx:xx:xx:xx;CMTS-MAC=80:e0:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; High latency errors (full logs & BQM attached) I've had VM engineers come out and replace the whole cable inside the house, and the outside cable to the cabinet was replaced in full a few years ago. Paying for 1000 up / 100 down. Still I'm having many high latency errors. Anyone see if there is a problem? Todays BQM: Speed test direct from my router: Full logs in the next post to keep it readable Re: Telephones (moving from BT) That's very useful thank you, I'll do a bit more research about the adapter and the wireless base station. Do VM provide any phone hardware with the telephone/broadband package do you know? Telephones (moving from BT) Morning all, Want to move from VM from BT line (phone/broadband through utility warehouse). Currently I have hard wired telephones around the house coming from my utility cupboard, where the phone line comes in. I will want the Superhub installed in the same location. I understand the VM phones connect to the back of the Superhub via RJ45/similar? Can anyone give my advice how I could keep my current phone lines working, or what changes I would need to make? PS - not sure what telephone equipment if any is provided with VM BB/telephone bundle.. Re: High latency errors on my network (Superhub in modem mode) - Logs attached The problem is still ongoing. I am including a couple of recent days BQM and messages from my UniFi router... Engineer time? How's the least stressful way to arrange that? :0 Re: High latency errors on my network (Superhub in modem mode) - Logs attached Anonymous wrote: The symbol rate sets the width of the channel. It may be an attempt by VM to work around some noise issue. Should I contact them about it?