paulguk1
On our wavelength
since ‎30-01-2021
‎20-07-2023

User Statistics

  • 17 Posts
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  • 2 Kudos Given
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User Activity

I renewed my Volt contract a few months ago and it expires in September 2024. When I renewed via chat I was told that this contract would be exempt from the annual price rise in April 2024 and I kept screen shots showing the conversation. I do not se...
We had a power cut in our village today and now I have no dial tone on my landline. This happened a few months ago and required an engineer visit. The fault was a blown fuse in the street box.
I am about to have my stairs redecorated and afterwards I would like to arrange for an engineer to come and install a new cable from the box in my hall up to the router located upstairs. This is because the existing cable is looking tatty and is cove...
I have suddenly lost the caller ID feature on my landline and the 1471 feature.A couple of weeks I lost my landline for a few days because a fuse had blown in the street box and after reconnecting I also negotiated a new 18 month contract. It has sto...
On the 9th Feb I lost the dial tone on my landline after a short power cut in my village. I put a call in and it was fixed on Tuesday 14 Feb. Apparently a fuse had blown at the box in the street.How do I apply for compensation for the time I was with...
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