I renewed my Volt contract a few months ago and it expires in September 2024. When I renewed via chat I was told that this contract would be exempt from the annual price rise in April 2024 and I kept screen shots showing the conversation. I do not se...

We had a power cut in our village today and now I have no dial tone on my landline. This happened a few months ago and required an engineer visit. The fault was a blown fuse in the street box.

I am about to have my stairs redecorated and afterwards I would like to arrange for an engineer to come and install a new cable from the box in my hall up to the router located upstairs. This is because the existing cable is looking tatty and is cove...

On the 9th Feb I lost the dial tone on my landline after a short power cut in my village. I put a call in and it was fixed on Tuesday 14 Feb. Apparently a fuse had blown at the box in the street.How do I apply for compensation for the time I was with...