Barzey
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Re: Email not working & new password is not being accepted
I have had EXACTLY the same problem with my VM E-mail as all you other folks. At one time they stated there was some problem with 'Outlook' even though my Gmail & Hotmail address's were working absolutely fine. They couldn't fix it despite two 'Escalations' and eventually I was put through to this 'Gadget Team' whom did manage to get me up & running again. But what is this about a 'Cost' I know nothing about this.34Views0likes1CommentRe: Download Speeds crash every Saturday or weekend when any sport is on.
Yes many thanks for that info jpeg. On the face of it then it looks like I am expected to regularly Disconnect & Reconnect the entire system at least once per month as a form of 'Proper Maintenance' in order to keep VM running correctly for me. In which case I most certainly will comply. Thanks once again to you all, I can only apologise for not being Computer Savvy and thank you all for your very able help, advice etc.110Views0likes1CommentRe: Download Speeds crash every Saturday or weekend when any sport is on.
Many thanks for your reply there Robert _P. I am sure we rebooted far less than 37 days ago. In fact as posted I have done it Twice in the last week alone. However I have just run the Speed check which gave reading of 907 Down & 95 Up. But I have never seen it reach 1,000 let alone go over that to the astronomical 1092. I have gone along with thinking that 950 or thereabouts will do but things of late are becoming all too frequent and it throws out all the switches & timer settings. Unfortunately I am not as Techy as most and all this stuff about BQM, Pings, Latency etc are way above me. I just simply want the service to improve without it keep dropping and requiring to be turned off & on again so often. Things like the pausing freezing whirly motive thing that comes up when trying to watch things like on Catch Up.24Views0likes0CommentsRe: Download Speeds crash every Saturday or weekend when any sport is on.
Many thanks for all your replies here folks. I have no idea about all this Docsis, FTP, Firesticks and suchlike as its all way over my head so it looks like I am doomed. In fact I have just in the last few minutes had to turn everything off yet again (which I had to do yesterday too) so that the entire system can reboot itself. At least for now I have a 'Connection' of sorts even though at the moment it is nowhere near the usual speed. I am using 'Wi-Fi 6' on a '1GB' service on a 'Ryzen 7' with 'Windows 11' but have never ever seen the speeds even reach 1,000. Everything my end (Drivers, Proggys, System etc) are up to date.78Views0likes3CommentsDownload Speeds crash every Saturday or weekend when any sport is on.
Is anyone else suffering from their 'Download' speeds taking a serious Dive at weekends as the time approaches 14:00 hrs? although I am on the 1 Gig Service. I can only assume that its down to more & more people using it at the weekends of course and in particular as that is when the Football/Sports all start up. Plus of course more people are now using 'Internet Wi-Fi only' T.V's. However the service in my area is regularly switching off and on and requiring re-booting everything time and time again but we still get these problems. Trying to speak to someone to get some help is impossible and all you get from that 'Chatbox' rubbish is a text with links that if you follow them through; they just take you back to the very start once again. NO HELP AT ALL. I know and have checked that all is 100% with my setup at my end. But I am also aware that many other people in the neighbourhood are experiencing ALL the same problems as outlined. Even on the TV, trying to watch anything that requires the Wi-Fi and/or Streaming are forever freezing time and again. My Wife absolutely hates it and if she is not happy neither am I as it then causes me grief. Lucky for me - This 'One-Way' Contract hasn't got too long to go. But people should have a Contract that works BOTH ways. There are various other Broadband suppliers these days to choose from even ones that one can actually hold a telephone conversation with instead of someone hiding behind their anonymity on some Chat-Bot which in the main is quite useless. Surely VM are able to Boost signal power for such times knowing this happens? Sorry about bringing this up but as we must all know its almost impossible to actually TALK to a person at V.M. To be able to do that WOULD be a GREAT improvement.Solved209Views1like15Comments