ContributionsMost RecentMost LikesSolutionsRe: Re: Upgraded to 1Gb but getting 500mb speeds Yes it will check the speed to the Hub and the speed to the device. It would get the values the same way any other speed test gets its values so i am not sure what the point is your trying to make. Trying to eliminate the limitations of the customers device or any external influences on Wi-Fi would be the first steps of a reasonable diagnosis Re: Re: Upgraded to 1Gb but getting 500mb speeds SFID 8624 Max Traffic Rate 1200000450 Max Traffic Burst 42600 Min Traffic Rate 0 This is what the downstream config should roughly be for 1 Gig. Most issues with slow speeds on 1 Gig are down to the devices not being capable of the speed. Try RealSpeed - SamKnows this will give you the speed to the router and also your device Re: Only one session at a time is allowed When your in the settings pages and want to exit, don't just close the window as it will keep you logged in. Top center of the page there is a 'log out' button which will log you out and not cause issues when you want to log back in again Re: Only one session at a time is allowed Make sure you log out of the GUI before you close the window. If you don't log out it will think a user is still logged in Re: Why can't I get virgin media both neighbours have it? .