ContributionsMost RecentMost LikesSolutionsTV 360 "Can't Find Hard Drive" "Error Code CS6002" As per the title I have a TV 360 which comes up with the messages "Can't Find Hard Drive" "Error Code CS6002" I have read some of the posts on here, done the "switch on and off" and tried the Factory reset and the problem is still there I am not able to watch recordings, rewind or pause live TV Please can a Forum Mod message me Thank you Re: Loss of Email - F010762348 Mine says the same............. and I am still missing E Mails from the previous issues too Re: Loss of Email - F010762348 My E Mails aren't working again either. It says "Virgin Media Mail Unavailable" Said my account was locked and I may need to generate a new password. Re: Loss of Email - F010762348 I started a new thread last week to try and get all my issues answered but it just got merged with this one so... Just to add my E Mails are not loading this morning, "server unreachable" I am also still missing some E Mails from the problems a couple of weeks ago. Daily E Mails from at least two companies I deal with have not appeared since those issues. I did a service status enquiry but of course E Mail is not on there. It did however report TV problems in my area so I may have that to look forward to later when I want to watch TV In the meantime E Mails are my priority so can you sort this out once and for all Virgin Media......please Re: Loss of Email - F010762348 Sorry to start a new thread but there are so many on the go with varying bits of "information". I would like a definitive reply to the E Mail issues and not a "copy and paste" reply please. I am still missing some E Mails from the problems a couple of weeks ago. Daily E Mails from at least two companies I deal with have not appeared since those issues. Now on to today and more problems: I cannot send or forward any E Mails The E Mails do not load properly, if at all, and just show a header and no text The E Mails in my folders say "Error:failed to load messages" (this may have been an issue from the original problems a couple of weeks ago but I didn't think to check the folders) Following an on line chat earlier in the week the member of staff said they would credit my account for the original problems, that has not happened I have a blueyonder E Mail address Thank you (I hope someone can help)