ContributionsMost RecentMost LikesSolutionsRe: Connection issues THE OTHER WIRES SPLITS AND HAS THE ETHERNET CABLE INTO THE ROUTER AND COAX CABLE CONNECTED TO THE ROUTER. THIS IS A JOB I CANNOT DO TO TEST FOR A STRONG SIGNAL , THAT IS WHY AN ENGINEER WOULD THE BEST PERSON TO DO THIS.ALSO AS SUGGESTED ABOVE WOULD LIKE AND UPGRADE Connection issues Hi -The ethernet connection between my installed 360 TV BOX and Hub 3 was lost today. The fault shown on my TV SAID IN ORDER TO Start up again I had a to input my broadband network starting VM----- and password to restore my TV channels and Apps. The cause of the fault showed as a very slow signal strength due to the ethernet connections at each end of the cable were loose and I was urged to make sure the connection between 360 TV BOX and Hub 3 was securely tightened. Are your ethernet connections securely placed in the ports? My connection at the end of the cable is my issue as I am reminded when an app is not able to download because of insecure and loose connections which are not clicking into the ports but are unstable causing connection issues .Hope the Virgin media Team can help me either by replacing the existing ethernet cable which causes a very slow signal strength with another one which will connect in place with a click in each port and send a great signal strength. Re: Connection issues Any chance of a reply folks from Virgin Media Team [Just leave a PM] Re: Connection issues The yellow connectors are together not working to produce a strong signal. As a result may a request be submitted on my behalf to book and Engineer's appointment to upgrade my Broadband Router for a better performance Thanks Garry Re: Connection issues The yellow connectors are not working together to produce a strong signal by ethernet as recommended to use over a Wifi connection. At this point I would consider an upgrade to a more reliable Broadband Router .With this in mind, please can you pass on these images to an engineer and will you be able to lmplement an appointment for his visit to install the next generation Broadband Router on my behalf Thank you Garry Re: Connection issues May one of the virginmedia Team help me by PM in order to answer my complaint to discuss the best way forward on my connection issues Re: TiVo box upgrade Updating on my question and awaiting a reply from Virgin Media Rep; Posted yesterday and if it helps I have a broadband ,tv and telephone package with Virginmedia. Would appreciate if this can be rectified as soon as possible Re: TiVo box upgrade Thankyou Japitts for doing this TiVo box upgrade Hello; I am looking to upgrade my Tivo box 500 GB ;and want the V6 BOX installed in place of this. Who knows how long I have had this tivo box ,so no wonder now faults are happening.On the red button the functions when I want a category keep skipping and this happens on my tv function too. I would appreciate it if a representative from Virginmedia can send me a private message to sort this issue out Thankyou