Forum Discussion

place36's avatar
place36
Tuning in
9 months ago

TiVo box upgrade

Hello; I am looking to upgrade my Tivo box 500 GB ;and want the V6 BOX installed in place of  this.

Who knows how long I have had this tivo box ,so no wonder now faults are happening.On the red button the functions when I want a category keep skipping and this happens on my tv function too.

I would appreciate it if a representative from Virginmedia can send me a private message to sort this issue out 

Thankyou 

 

  • japitts's avatar
    japitts
    Very Insightful Person

    Your post has been moved to a new thread.

    To assist VM, can you be more specific about some of the faults your TiVo has? And confirm you have VM home broadband.

  • japitts's avatar
    japitts
    Very Insightful Person

    To assist VM, can you be more specific about some of the faults your TiVo has? And confirm you have VM home broadband.

  • Updating on my question and awaiting a reply from Virgin Media Rep;

    Posted yesterday and if it helps I have a broadband ,tv and telephone package with Virginmedia.

    Would appreciate if this can be rectified as soon as possible

     

    • japitts's avatar
      japitts
      Very Insightful Person

      place36 wrote:

      Updating on my question and awaiting a reply from Virgin Media Rep;

      Posted yesterday


      There's no need to create new threads for the same query, just use the "reply" function in your existing post to answer the previous queries. Staff can take a couple of days to respond, more so at weekends.

      What faults do you have with your TiVo box?

    • Nathan_B's avatar
      Nathan_B
      Forum Team

      Hi there place36 👋 Welcome back to the forum and thanks for your post 😊

      I'll certainly be happy to help with upgrading your box. I'll send you a PM to confirm some details so this can be done.

      Regards

      Nathan

  • Thanks for chatting with me via PM place36 😊 Glad I could help you with this.

    Let us know if you need anything further, we're always happy to help.

    Regards

    Nathan