Nigel1971
Superfast
Joined 5 years ago
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Hub 4 warmer than usual
Had my hub 4 around 3 years now and it's much warmer than when I first got it. It's getting a bit more noisy, not the fan I don't think but a louder electrical humming noise from it. I can hear it from the other side of the room. It's off for s few hours and I'll check the fan underneath but I think it's still working. I've got a full 3 months left til I decide whether I stop with virgin ax the price will be getting ridiculous in April on my current package.277Views0likes4CommentsI’m cancelling with virgin media
I’m sorry but after hard thinking of what to do while now on my last month of the contract, I’ve rung retentions and put in my 30 days. im currently on the M500 paying £47.40 a month for the phone and internet. The new deal on the same package for another 18 months is £47 (40p saving) what an utter joke 🙄 retentions said I’d pay £49 if I signed up to carry on (again a joke) I got offers to drop down to either M350, M200 but still over £40 on each of them, this is a rip off compared to what a new customer would get only costing £30+. Where is the loyalty of existing customers of a few or many years not giving you a cheaper deal what package you are on to keep you? It’s ridiculous, I’ve seen a 1gb package for just £30 for 6 months then £50 for the other 12 months. Existing customers really don’t get the deals and pay more to get less. I really wish CityFibre was up and running but they haven’t done the 2nd stage here so only virgin has the fastest speeds currently. Not sure when it will be here but possible late 2024. Unless virgin offer me a much cheaper price on the M500, I’m carrying out the termination and find someone else temporarily.1.3KViews1like4Comments