Forum Discussion

Nigel1971's avatar
Nigel1971
Superfast
5 months ago

Hub 4 warmer than usual

Had my hub 4 around 3 years now and it's much warmer than when I first got it.

It's getting a bit more noisy, not the fan I don't think but a louder electrical humming noise from it. I can hear it from the other side of the room.

It's off for s few hours and I'll check the fan underneath but I think it's still working.

I've got a full 3 months left til I decide whether I stop with virgin ax the price will be getting ridiculous in April on my current package.

4 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    The fan could be blocked with dirt. That would explain its motor humming and the heat. 

    P. S. You need to check your BQM settings. 

    • Nigel1971's avatar
      Nigel1971
      Superfast

      The hub is running about 45c, think that's a bit hot and the fan has been blown.

      It's kin a vented area and not closed in.

      • Vikki_M's avatar
        Vikki_M
        Icon for Forum Team rankForum Team

        Hi Nigel1971,

        I'm sorry to hear you're having some issues with the hub.

        I'd be happy to look into this for you.

        I'll send you a private message now. Please look out for the envelope in the top right of the page and pop back to me when you can. 

         

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Time for a replacement, if you can get a VM person to respond.