Forum Discussion

Nigel1971's avatar
Nigel1971
Superfast
2 months ago

Hub 4 warmer than usual

Had my hub 4 around 3 years now and it's much warmer than when I first got it.

It's getting a bit more noisy, not the fan I don't think but a louder electrical humming noise from it. I can hear it from the other side of the room.

It's off for s few hours and I'll check the fan underneath but I think it's still working.

I've got a full 3 months left til I decide whether I stop with virgin ax the price will be getting ridiculous in April on my current package.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    The fan could be blocked with dirt. That would explain its motor humming and the heat. 

    P. S. You need to check your BQM settings. 

    • Nigel1971's avatar
      Nigel1971
      Superfast

      The hub is running about 45c, think that's a bit hot and the fan has been blown.

      It's kin a vented area and not closed in.

      • Vikki_M's avatar
        Vikki_M
        Forum Team

        Hi Nigel1971,

        I'm sorry to hear you're having some issues with the hub.

        I'd be happy to look into this for you.

        I'll send you a private message now. Please look out for the envelope in the top right of the page and pop back to me when you can. 

         

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Time for a replacement, if you can get a VM person to respond.