Jimbo3150
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Re: How do i arrange a new, reasonable deal after my 18 months contract ends?
Thanks for the advice japitts, i did indeed try to nogotiate as i have done the last 5 years, however the person i spoke to this time in retentions, struggled to understand me so i spent 40 minutes explaining the situation to someone who had a very basic grasp of english. I will take you advice and see what price sky will give me for the package i currently have from february onwards..... Appreciate your reply.297Views0likes0CommentsHow do i arrange a new, reasonable deal after my 18 months contract ends?
Hello, i am hoping someone can help me with how i can get in touch with the department to select a new deal after my 18 month deal ends in feb next year. For 5 years now i have always phoned up close to my deal expiring, spoked to someone in retentions and always hammered out a new deal successfully. I am currently on 107 a month, and my online dashboard is offering me 117 a month from feb for the next 18 months. I can accept this immediately if its what i wanted.......But as usual i phoned up to see if it could be slightly better............This time i wasted a whole hour on the phone and ended up being offered both "151" a month and a speacial deal of "124" a month! Trying to explain to the person on the phone that this was higher then my current offer was mind blowing so i gave up! Anyone got some advice how i can speak to someone in authority that can help me out? Have been vm for 15 years but after this experience im looking at similar sky stream packages to what i have coming in around the 100 a month mark for 24 months. Thanks.570Views0likes3Comments