Lansbury
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Re: 360 problems
Thanks for your reply David. Yes have rebooted several times as you suggested and also the internet rooter. We now have several problems several problems since upgrade V6 to 360. We've been sent a new remote, but hasn't made a difference. Would be very grateful if a Technician could come to fix them. Perhaps we need a new 360 box? Problems are: 1. box often freezes and need to reboot. 2. home page slow uploading and slow in scrolling through menus. 3. voice control only works intermittently. 4. sometimes get error message that channel not available. 5. BBC iplayer slow to load and asks for password every time (we don't get this if we use our smart TV for iplayer). 6. GO app only works intermittently. Many thanks for your help.375Views0likes3Comments360 problems
Recently migrated to 360. Had to phone help a couple of times, and they sent software to my box. Two problems remain. First, BBC i player either generates a cannot load error message, or when it does load I have to sign in every time. This didn't happen when 360 first loaded, and doesn't happen when I go into i player through my smart TV. Second, sometimes scrolling through the menus is very slow. Box connected to hub with ethernet. Any help would be most appreciated. Thanks584Views0likes5Comments