Minky2018
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Re: Locked out of my virgin.net email without warning and cannot reset password - help!
Hi jpeg1 - are you able to help me further please? The link you sent just takes me through to the same 'Your account is locked message' and I cannot proceed further. It is quite urgent as I have a number of bookings etc. Can you reset it for me please? Many thanks599Views0likes1CommentRe: Locked out of my virgin.net email without warning and cannot reset password - help!
Thank you for your answer however I still cannot get into either of my virgin.net or virgin.media.com emails. I think that the .net email is linked to my virgin media account but am now not convinced. I fear I have since mucked things up further whilst trying to change the sign ins. I am going around in circles. Is it possible that someone could help me reset it please? I will then transfer all of my virgin.net emails over to the virgin media account633Views0likes0CommentsLocked out of my virgin.net email without warning and cannot reset password - help!
On Thursday I used my virgin.net email account to send a couple of emails and as soon as I had done so I was locked out with a message saying 'Your Virgin media mail account is currently unavailable' The advice listed below was to unlock it by creating a new password from the Sign In option . Unfortunately I cannot get past the Sign in step to do so as it keeps reverting to the 'Unavailable' message. I do still have a virgin media account for my broadband and a virgin.media email but I urgently need to get into the virgin.net account which is the one I use the most. Can anyone please advise what I should do?747Views0likes4Comments