HiIt’s a known fault with hub 3 apparently they will replace it eventually if you persist probably with a refurbished one . Mine was more or less the same and after multiple reset attempts an engineer came . The red light indicates a problem that has...

ThanksThe appointment has been made.  

The hub has been restarted several times as well as having been reset. It is well ventilated upright and not in sunlight 

Thanks I am awaiting a replacement hub.

Had much the same problem Tried everything but nothing worked. Noticed that my iPhone worked fine when connected to my daughters Virgin router which was in the open .Moved my router from behind my very large tv screen into the open and hey presto pro...