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AllPointsNorth1 · 19-06-2023

Ok. So I'll start off by saying that if this sounds like a rant, maybe that's because it is.I have been forcibly transferred from Virgin Mobile to O2, despite a good few years of allegiance to VM. My first day as an O2 customer has sucked like a lim...

AllPointsNorth1 · 25-05-2023

Good morning. I wonder if you would be kind enough to help me out. About 10 minutes ago, I received a phone call from a UK commercial phone number (says it's in Birmingham, but could be a presentation number). I answered the call and was greeted b...

AllPointsNorth1 · 31-12-2022

Hi all! And (almost) a happy new year. It isn't for this poor cabinet though, which got graffitied between last night and this morning. It's located outside 11, High Barns, Ely, CB7 4RQ. What3words address is ///votes.prouder.songbirdsBoth front...

AllPointsNorth1 · 29-12-2022

Found the other one... Another Nigel cab for you, this time almost opposite Stable Mews, St. Mary's Street, Ely, CB7 4ES. The closest what3words address is ///steaming.liquids.dressingsI'm pretty sure this is a VM cabinet although it's in a mixed bac...

AllPointsNorth1 · 29-12-2022

Hi mods! Hope you've all had a great Christmas and you're all rested and ready for the new year Unfortunately, I'm going to ruin your day by reporting a vandalised cab in my area, which was done sometime between 27th & 28th December. It's outside 2...

AllPointsNorth1 · 19-06-2023

Well it doesn't for me.

AllPointsNorth1 · 19-06-2023

Thank you Vikki. Yes, I'm unhappy with the migration to O2. I told VM when I was first notified, that O2's customer services were terrible. That's the whole reason I came to Virgin Mobile in the first place, because I was a customer of O2, and fed...

AllPointsNorth1 · 19-06-2023

I tried calling them on 789. The number no longer works - I just get told that the number I've called has not been recognised. I tried calling 150. That one tells me it has not been possible to connect the call. I've tried O2's own customer servi...

AllPointsNorth1 · 25-05-2023

Hi. As I said, it could be a presentation number. I have since tried to call it back, and I get the "Whoops, you might want to check that number and try again" thing. When I said it was a commercial number, a search reveals it's a BT line, that's ...

AllPointsNorth1 · 30-07-2022

Resolved in PM with Ryan. All is well 

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Issues with transfer to O2 from Virgin Mobile, not happy.

How do you report a phone call from someone pretending to be VM?

Re: How to report damage to street equipment

Re: How to report damage to street equipment

Re: How to report damage to street equipment

Re: Issues with transfer to O2 from Virgin Mobile, not happy.

Re: Issues with transfer to O2 from Virgin Mobile, not happy.

Re: Issues with transfer to O2 from Virgin Mobile, not happy.

Re: How do you report a phone call from someone pretending to be VM?

Re: Websafe / Childsafe switched on, mobile used for tethering to internet. I didn't activate it.