marko
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Re: That time again, renewal of contract and useless conversations
Hmm, ok, might just be me but here goes. My current contract states Even though I get we're billed in advance, my current bill of £72.47 was issued on Christmas Day, 25th December 2024. That's 8 days before my contract has 1 month to expire. The difference to what I normally pay is now £7.53. Even if I accept this is still part payment for the next months billing (before having renewed or renegotiated), I've now received an email stating "Your next bill will be £76.51* which includes £11.57 to cover your changes up until your next bill period". So now I've been charged £7.32+£11.57=£18.89 extra over 2 months (from the last bill date of 25th December 2024 to the next bill date of 24th January 2025) . I've just renewed the contract as well as of today 10th Jan 2025. So again, is it just me that can't understand why that having renewed the contract with exactly the same terms before the current contract ends it doesn't make sense that I'm being charged more next month too instead of being refunded the £7.32 from last month's bill or am I jumping the gun and it will be settled amicably on February's bill?. Thanks in advance to anyone who can explain this. Mark
