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LesleyMac05

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Joined 7 years ago

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Re: Exporting emails to Gmail
A friend suggested I try POP3 migration and I found out that a new App Password had to be generated for that too. So, I created one and got POP3 Gmail Import working successfully for the Inbox only. I then manually deleted the originals from the VMAIL inbox. Onto IMAP with MailJerry for my folders.... Another App Password had to be generated in VMail and then one in GMail too. As there is a 250MB limit on the free option, I invested £11 on a monthly plan for the first month that will synchronise for the rest of the month. The migration kicked off great and told me it would take over an hour so I left it alone. When I returned, it appeared stuck but when I looked at the "Migrations" page it had completed OK. All look good with slight adjustments to duplicated labels (eg Finance/Financial) Downside is - now my PC App and phone apps don't sync with VMail as credentials are wrong! I'm not changing it again so I'm hoping the MailJerry sync covers it OK. FREEDOM!!!! Thanks for your help 🙂
4 months ago Place Email
3.2KViews
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Re: Missing TNT
Hi Kath, Apologies for the delay, you're reply notification just popped up in my spam folder. There is no credit whatsoever on my account. Just the main services and add on.
5 months ago Place Managing Your Account - Cable
401Views
0likes
1Comment
Re: Exporting emails to Gmail
Thanks yet again. I'll get back to MailJerry for their opinion
5 months ago Place Email
3.2KViews
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0Comments
Re: Exporting emails to Gmail
Hi, I use the email app on my Android phone and have been trying to use that same password for the MailJerry access. I'm assuming that would be the same. What do you think? Thanks for your reply (again!)
5 months ago Place Email
3.3KViews
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0Comments
Re: Exporting emails to Gmail
Thanks for your reply. There is a huge amount of data in that link. Can you point me to something that suggests that the settings I've been using are incorrect? Is there something in there regarding "whitelisting"? I can't see anything. Thanks again
5 months ago Place Email
3.4KViews
0likes
1Comment
Exporting emails to Gmail
I'm trying to move my Blueyonder emails over to my Gmail account using the MailJerry app on my Windows 11 PC. It is failing on the Blueyonder login although I'm using the same credentials from the app on my phone. I asked MailJerry for help and they responded : "I had a look at your use case: Your source server reports that the entered credentials are not valid: "Host1 failure: Error login on [imap4.blueyonder.co.uk] with user [[removed]@blueyonder.co.uk] auth [LOGIN]: 2 NO [AUTHENTICATIONFAILED] Did you try the following advanced settings? IMAP Port 993 SSL Encryption: TLS (you could also try SSL) If this doesn’t help, could you please reach out to your old provider and ask them to whitelist our IP 128.204.135.193? It’s quite rare, but some providers don’t allow IMAP access for IP addresses from countries outside." I have tried the entering the port number but can't change the security setting away from "auto". I've also tried IMAP.virginmedia.com. The login still fails. The next thing I'd like to try is getting the IP address 128.204.135.193 added to the Virgin Media whitelist. Any idea how to do this? TIA [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
Solved
5 months ago Place Email
3.7KViews
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10Comments
Re: Migrate from ntlworld email to a Gmail account
Hi There, Did you have any success doing this? I'm trying MailJerry and it won't accept my IMAP blueyonder login although it works OK when I login! Any information gratefully received TIA
5 months ago Place Email
323Views
0likes
0Comments
(no subject)
I have the same issue and numerous Customer Services representatives cannot remove it (or the £18 add on charge) from my 30 day rolling contract after my last contract ended. I'm hoping OfCom can help.
5 months ago Place Managing Your Account - Cable
588Views
0likes
1Comment
Missing TNT
I'm having a similar issue. My contract has ended. The letter informing me of this clearly states that TNT Sports is an "Add on" at £18. The bill for the ongoing 30 day rolling contract also lists this add on. (I didn't receive any communication of this being changed in my Maxit TV package but that's another story!) It appears impossible for Virgin Media to remove this add on and it's associated charge. They insist it's already discounted and included. Their written communications don't say that! I have spent several hours of my life on the phone, email, webchat and WhatsApp but no-one can do this. I just want a 30 day rolling contract and pay for the "Main Services" and no Add Ons (I may move abroad soon and don't want a new contract) It is now with the Communications Ombudsman and I have given my 30 days notice Any other suggestions?
5 months ago Place Managing Your Account - Cable
610Views
0likes
3Comments

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